HEA|  |01503cam  2200289 a 4500
001|  |022005002212
003|  |CAL
005|  |20051028084543.0
008|  |920128s1992    ilua     b    001 0 eng
010|  |▼a   92006945
020|  |▼a1556235402
040|  |▼aDLC▼cDLC▼dDLC
050|00|▼aHD62.15▼b.B73 1992
082|00|▼a658.4▼220
093|  |▼aF273.2▼24
099|  |▼aCAL 022002245919
100|1 |▼aBrocka, Bruce
245|10|▼aQuality management :▼bimplem-
   |  |enting the best ideas of the m-
   |  |asters /▼cBruce Brocka and M. -
   |  |Suzanne Brocka.
260|  |▼aHomewood, Ill. :▼bBusiness O-
   |  |ne Irwin,▼cc1992.
300|  |▼axvii, 408 p. :▼bill. ;▼c24 cm.
504|  |▼aIncludes bibliographical ref-
   |  |erences (p. 323-368) and index.
505|0 |▼aWhat is quality management? -
   |  |－－ Why quality management? －－ -
   |  |Primary elements of quality ma-
   |  |nagement －－ Implementation －－ -
   |  |Philip Crosby －－ W. Edwards De-
   |  |ming －－ Armand V. Feigenbaum －－
   |  |- Kaoru Ishikawa －－ Joseph M. -
   |  |Juran －－ Tom Peters －－ Genichi-
   |  | Taguchi －－ Historical masters-
   |  | －－ Companywide dynamics －－ Su-
   |  |pervisory level dynamics －－ Ma-
   |  |ximizing individual performanc-
   |  |e －－ Organizing －－ Planning －－-
   |  | Self-examination －－ Group tec-
   |  |hniques －－ Statistical tools －－
   |  |- Specialized techniques －－ Ap-
   |  |pendices: When all else fails－－
   |  |-75 quick start ideas. 1992 ex-
   |  |amination items and point values.
650| 0|▼aTotal quality management.
700|1 |▼aBrocka, M. Suzanne
950|  |▼aWHUTL▼fF273.2/B864
998|  |▼aBUA
999|  |▼tC▼Abmwaw▼a20051028 08:44:44▼-
   |  |Ibmwaw▼i20051028 08:45:43▼Gxbl-
   |  |xc▼g20051102 08:59:25

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